Shipping and Return Policy

Shipping and Returns Policy

Last Updated: June 4, 2026

Orders are generally processed within 1–5 business days.

Processing times may vary due to product availability, weather conditions, holidays, regulatory requirements, or carrier delays.

We currently ship only to jurisdictions where our products may be legally shipped.

Customers must be at least 21 years old.

Additional age verification may be required before shipment or delivery.

Orders that fail age verification may be cancelled and refunded, less any non-refundable processing fees where permitted by law.

We reserve the right to refuse shipment to any location where shipment may be prohibited or legally uncertain.

The customer is responsible for ensuring compliance with local laws before placing an order.

Once an order has been transferred to the shipping carrier, delivery timing is outside our control.

If a package is lost or damaged during transit, please contact us within 14 days of the expected delivery date.

Due to the nature of consumable products and applicable health and safety considerations, we generally do not accept returns of opened products.

If you receive:

Please contact us within 7 days of delivery and provide:

We may, at our discretion:

Approved refunds will be issued to the original payment method.

Processing times vary by payment provider and financial institution.

For shipping or return inquiries:

Crested River Cannabis Company
info@criver.cc
507-249-2004